Legal
Privacy Policy
Last updated: June 2026
1. Who we are
The Black Lapel (operated by Hongkong Custom Tailors) is a bespoke tailoring atelier located at 4 Sardar Patel Road, Adyar, Chennai 600020, Tamil Nadu, India. This privacy policy describes how we collect and use personal information through our website, theblacklapel.com, and through our direct business relationship with clients.
2. What information we collect
We collect information you provide directly to us:
- Contact information (name, email address, phone number) submitted through our enquiry forms or provided during consultations
- Garment measurements and fitting notes, which form the basis of your personal pattern file
- Commission details and preferences recorded during the tailoring process
- Correspondence (email, WhatsApp, telephone) relating to commissions and enquiries
We also collect limited technical information automatically when you visit our website, including IP address, browser type, and pages visited. We use this information only for improving the website and do not use it to identify individuals.
3. How we use your information
We use your personal information to:
- Respond to enquiries and manage appointments
- Create and maintain your personal pattern file and commission records
- Manage your commissions, fittings, and alterations
- Send style notes and occasional communications if you have subscribed to our mailing list
- Comply with legal and accounting obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data retention
We retain client measurement and commission records indefinitely as part of the ongoing tailoring relationship — your pattern file is a working document that is referenced and updated over years and decades. Contact information and correspondence are retained for as long as the business relationship is active and for a period thereafter sufficient to meet legal obligations. If you would like your contact details removed from our mailing list, contact us and we will do so promptly.
5. Security
We take reasonable precautions to protect your personal information from unauthorised access. Client records are maintained in secure systems accessible only to relevant atelier staff. We do not store payment card information.
6. Your rights
You have the right to request access to the personal information we hold about you, to request corrections, and to request deletion of contact information from our mailing list. To exercise these rights, contact us at hello@theblacklapel.com or +91 98414 31402.
7. Cookies
Our website uses minimal cookies for basic analytics and site functionality. We do not use advertising cookies or tracking cookies that follow you across the web.
8. Contact
For any privacy-related questions, contact us at hello@theblacklapel.com or write to: The Black Lapel, 4 Sardar Patel Road, Adyar, Chennai 600020, Tamil Nadu, India.